Data protection

privacy policy

This Privacy Policy describes how Mustafa Ayar 3D Printing (the "Site", "we", "us", or "our") collects, uses, and discloses personal information when you visit the site, use our services, or make a purchase on https://munky.store (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, site visitor, or any other person whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing the Services, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date and take any other steps required by applicable law.

How we collect and use your personal information

To provide the Services, we collect personal information about you over the past 12 months from various sources, as set out below. The information we collect and use varies depending on the nature of your interactions with us.

In addition to the specific uses listed below, we may use information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce applicable Terms of Use, and protect or defend the Services, our rights, and the rights of our users or others.

What personal information we collect

The types of personal information we receive about you depend on how you interact with our website and use our services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information you provide to us directly

Information you may provide to us directly through our Services includes:

- Basic contact information, including your name, address, phone number, email.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information, including your username, password, security questions.
- Shopping information, including items you have viewed, added to your shopping cart, or added to your wish list.
- Customer support information, including information you provide in communications with us, such as when sending a message through the Services.

Some features of the Services may require you to provide certain information directly to us. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.

Information we collect through cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). We may use cookies, pixels, and similar technologies ("Cookies") to do this. Usage Data may include information about how you access and use the Site, information about your device, browser, network connection, IP address, and other information about your interaction with the Services.

Information we receive from third parties

Finally, we may receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

- Companies that support our website and services, such as Shopify.
- Our payment processors who collect payment information (e.g. bank account, credit or debit card information, billing address) to process your payment and fulfill your orders and provide you with the requested products or services to fulfill our contract with you.
- When you visit our website, open or click on emails we send, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information received from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of any information provided to us by third parties, and we assume no responsibility for the policies or practices of any third parties. For more information, see the section below, Third Party Websites and Links.

How we use your personal information

- Providing products and services. We use your personal information to provide you with the Services, to fulfill our contract with you, including processing your payments, fulfilling your orders, notifying you about your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange shipping, to facilitate returns and exchanges, and to enable you to post reviews.
- Marketing and advertising. We use your personal information for marketing and advertising purposes to send you marketing, advertising and promotional communications by email, SMS or post and to show you advertisements for products or services. This may include using your personal information to better tailor the services and advertising on our website and other websites.
- Security and fraud prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your login information secure. We strongly recommend that you do not share your username, password, or other login information with anyone. If you believe your account has been compromised, please contact us immediately.
- Communicating with you. We use your personal information to provide you with customer support and to improve our services. This is in our legitimate interests to be responsive to you, to provide you with effective services and to maintain our business relationship with you.

cookies

Like many websites, we use cookies on our website. For specific information about the cookies we use in connection with operating our store with Shopify, see https://www.shopify.com/legal/cookies. We use cookies to operate and improve our website and services (including remembering your actions and preferences), to perform analytics, and to better understand user interaction with the services (in our legitimate interests to manage, improve, and optimize the services). We may also allow third parties and service providers to use cookies on our website to better customize the services, products, and advertising on our website and other websites.

Most browsers accept cookies by default, but you can choose to set your browser to remove or reject cookies through your browser controls. Please note that removing or blocking cookies may negatively impact your user experience and may cause some services, including certain features and general functionality, to function incorrectly or become unavailable. In addition, blocking cookies may not completely prevent us from sharing information with third parties such as our advertising partners.

How we disclose personal information

In certain circumstances, we may share your personal information with third parties for legitimate purposes consistent with this Privacy Policy. Such circumstances may include:

- With vendors or other third parties who perform services on our behalf (e.g. IT management, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners, including Shopify, to provide services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services. Our business and marketing partners use your information in accordance with their own privacy notices.
- When you request, ask for consent, or otherwise consent to our disclosure of certain information to third parties, for example to send you products or through your use of social media widgets or login integrations, with your consent.
- With our affiliated companies or within our group of companies in order to conduct a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), enforce applicable Terms of Use, and to protect or defend the Services, our rights and the rights of our users or others.

In the last 12 months, we have disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out in "How we collect and use your personal information" and "How we disclose personal information":

Category :

- Identifiers such as basic contact details and certain order and account information
- Commercial information such as order information, purchasing information and customer support information
- Internet or similar network activities such as usage data

Categories of recipients:

- Suppliers and third parties who provide services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support partners and data analytics services)
- Business and marketing partners
- Affiliated companies

We do not use or disclose sensitive personal information for the purpose of deriving characteristics about you.

We have "sold" and "shared" (as those terms are defined in applicable law) personal information for advertising and marketing purposes in the past 12 months, as follows.

category of personal information

- Identifiers such as basic contact details and certain order and account information
- Commercial information such as records of products or services purchased and purchasing information
- Internet or similar network activities such as usage data

categories of recipients

- Business and marketing partners

User-Generated Content

The Services may allow you to post product reviews and other user-generated content. If you choose to submit User-Generated Content to a public area of ​​the Services, such content will be public and accessible to anyone.

We have no control over who has access to the information you make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available, or for the accuracy, use, or misuse of any information you disclose to or receive from third parties.

third-party websites and links

Our website may provide links to third party websites or other online platforms. If you follow links to websites not affiliated or controlled by us, you should review their privacy and security policies and other terms. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of any information on such websites. Information you provide in public or semi-public areas, including information you share on third party social networking platforms, may also be visible to other users of the Services and/or users of such third party platforms without limitation with respect to their use by us or by any third party. Our inclusion of such links does not in itself imply an endorsement of the content on such platforms or their owners or operators, unless disclosed on the Services.

children's data

The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with his or her personal information, you may contact us using the contact information provided below to request deletion.

As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of anyone under the age of 18.

Security and storage of your information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on a variety of factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below with respect to your personal information. However, these rights are not absolute, may only apply in certain situations, and in certain cases we may deny your request as permitted by law.

- Right to access/know. You may have the right to request access to the personal information we hold about you, including details of the ways in which we use and share your information.
- Right to erasure. You may have the right to request that we erase any personal information we hold about you.
- Right to rectification. You may have the right to correct or complete any inaccurate personal information we hold about you.
- Right to data portability. You may have the right to receive personal information we hold about you in a structured, commonly used and machine-readable format and to transmit that information to another data controller.
- Right to object. You may have the right to object to the processing of your personal information where such processing is based on our legitimate interests and there are no overriding legitimate grounds for the processing.
- Right to restrict processing. You may have the right to restrict the processing of your personal information in certain situations, such as if you contest the accuracy of your information or if you believe that the processing is unlawful.
- Right to withdraw consent. If you have given us your consent to process your personal information for certain purposes, you can withdraw your consent at any time. However, withdrawing your consent will not affect the lawfulness of processing before its withdrawal.

If you wish to exercise your rights or have any questions about this privacy policy, you can contact us by email at info@munky.store. In your request, please specify which personal information concerns you and which rights you wish to exercise. We may need to verify your identity before complying with your request to ensure that you are authorized to do so.

use by international users

The Services are offered and operated worldwide, and we store information we collect about you in the United States and other countries where we or our service providers or partners have facilities. Please note that data protection laws may vary in different jurisdictions. By using the Services, you consent to the transfer, processing, and storage of your information in the United States and other countries.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the Last Updated date and take any other steps required by applicable law. Your continued use of the Services after such update constitutes your consent to the updated Privacy Policy.

contact information

If you have any questions or concerns about this Privacy Policy or our privacy practices, you may contact us by email at info@munky.store or by mail at the address below:

Mustafa Ayar
Albstr. 52, 73525 Schw. Gmünd, Germany

We will endeavor to respond to any concerns or questions within 30 days.

Version 1.0 - Last updated: February 26, 2024